Plasma

Merchant Portal

Your central dashboard for managing all aspects of your restaurant.

The Plasma Merchant Portal is where you configure, monitor, and analyze your restaurant operations. Access it from any web browser at portal.plasma.nyc.

Dashboard Overview

Dashboard — Sales overview and quick stats
Orders — Recent orders and history
Menus — Menu items, categories, modifiers
Employees — Staff management and scheduling
Reports — Analytics and exports
Devices — POS and KDS management
Settings — Configuration and preferences

Quick Actions

From the dashboard, you can:

  • View today's sales at a glance
  • See currently clocked-in employees
  • Check recent orders
  • Monitor device status
  • Access quick reports

Key Sections

Manage your entire menu structure:

Categories

Organize items into categories (Appetizers, Mains, Drinks, etc.)

Items

Add items with pricing, descriptions, and images

Modifiers

Create modifier groups (sizes, add-ons, temperatures)

Availability

Toggle items on/off, set schedules, mark out of stock

Employees

Complete staff management:

  • Add and edit employee profiles
  • Assign roles and permissions
  • View timesheets and shifts
  • Manage PINs and access

Reports

Access detailed analytics:

  • Daily/weekly/monthly sales
  • Sales by category
  • Sales by employee
  • Order type breakdown
  • Timesheet reports
  • Labor cost analysis
  • Overtime tracking
  • Employee performance
  • Item popularity
  • Category performance
  • Modifier usage
  • Void analysis
  • Payment breakdown
  • Discount tracking
  • Tax collected
  • Payout history

Devices

Manage all connected hardware:

  • Register new POS/KDS devices
  • Monitor connection status
  • Configure Stripe terminals
  • Remote device reset

Settings

Configure your restaurant:

  • Profile — Name, address, contact info
  • Business Hours — Operating schedule
  • Tax Settings — Tax rates and categories
  • Receipts — Customize receipt layout
  • Tips — Tip suggestions and pooling
  • Integrations — Connected services

User Roles

Portal access is role-based:

RolePortal Access
ServerNo portal access
ManagerReports, employees, orders
OwnerFull access
AdminFull access + billing

Inviting Team Members

  1. Go to Settings → Team
  2. Click Invite Member
  3. Enter email and select role
  4. They'll receive an invitation to join

Mobile Access

The Portal is fully responsive. Access key features from your phone:

  • Check sales on the go
  • Approve time-off requests
  • View reports
  • Receive alerts

For the best experience, use the Portal on a tablet or desktop for complex tasks like menu editing.

Security

Two-Factor Authentication

Enable 2FA for additional security:

  1. Go to Settings → Security
  2. Click Enable 2FA
  3. Scan QR code with authenticator app
  4. Enter confirmation code

Session Management

  • Automatic logout after inactivity
  • View active sessions
  • Revoke access remotely

Audit Logs

Every action is logged:

  • Who made the change
  • What was changed
  • When it happened
  • Previous vs. new values

Access logs in Settings → Audit Log.