Quick Start Guide
Learn the basics of taking orders with Plasma POS.
This guide walks you through the core workflows you'll use every day in Plasma POS.
Taking an Order
Select Order Type
When you start a new order, choose the type:
- Dine In — Assign to a table number
- Takeout — Customer picks up
- Delivery — For third-party delivery or in-house
Add Items
Tap items from your menu to add them to the order. Use the search bar for quick lookup.
Items with modifiers (like "Medium Rare" for steak) will prompt you to select options before adding.
Apply Modifiers
Common modifier workflows:
- Size variations — Small, Medium, Large
- Add-ons — Extra cheese, bacon, etc.
- Cooking preferences — Temperature, sauce on side
Complete the Order
When ready:
- Tap Send to Kitchen to fire the order
- Or tap Checkout to process payment immediately
Processing Payments
Plasma supports multiple payment methods:
| Method | How It Works |
|---|---|
| Card | Tap, dip, or swipe on connected terminal |
| Cash | Enter amount tendered, system calculates change |
| Split | Divide by amount, item, or guest count |
Split Payments
To split a check:
- Tap Split on the checkout screen
- Choose split method (equal, by item, custom)
- Process each payment separately
Managing Tables
For dine-in service, the table management screen shows:
- Open tables — Active orders with time elapsed
- Available tables — Ready for seating
- Check status — Ordered, served, ready for payment
Transferring Orders
To move an order to a different table:
- Long-press the order in the sidebar
- Tap Transfer
- Select the new table
Kitchen Display
Orders appear on the KDS automatically. Kitchen staff can:
- Bump items — Mark as complete
- Recall — Bring back recent orders
- All-Day View — See totals for batch cooking
End of Day
At closing:
- Go to Settings → End of Day
- Review the shift summary
- Record cash drawer count
- Close the session
Reports are available immediately in the Merchant Portal.