Multi-Location Management

Manage multiple restaurants from a single dashboard.

Plasma scales with your business. Whether you're opening your second location or managing a chain, centralized control keeps everything in sync.

Organization Structure

POS Devices
KDS Devices
Employees
Menu Overrides

Adding a New Location

Create Restaurant

In the Portal, go to Restaurants → Add Restaurant. Enter location details.

Configure Settings

Set business hours, tax rates, and receipt customization for this location.

Assign Menu

Choose to copy an existing menu or start fresh. Customize pricing as needed.

Register Devices

Add POS and KDS devices. Each device links to this specific location.

Assign Staff

Add employees or share staff across locations.

Centralized Menu Management

Shared Menus

Create a master menu used across all locations:

  • Single source of truth for items
  • Update once, apply everywhere
  • Consistent branding and descriptions

Location-Specific Pricing

Override prices per location while keeping the same items:

ItemBase PriceDowntownUptown
Burger$14.00$14.00$16.00
Fries$5.00$5.00$6.00
Beer$7.00$8.00$9.00

Location pricing overrides only affect that location. Base prices apply everywhere else.

Item Availability

Toggle items on/off per location:

  • Seasonal items at select locations
  • Limited capacity items
  • Location-specific specials

Employee Management

Shared Employees

Staff can work at multiple locations:

  • Single employee profile
  • Location-specific schedules
  • Consolidated payroll reporting
  • Cross-location clock in/out

Location-Specific Staff

Some employees only work at one location:

  • Assigned to single restaurant
  • Schedule isolated to that location
  • Reports filtered accordingly

Permissions Across Locations

Roles can be:

  • Organization-wide — Same permissions everywhere
  • Location-specific — Manager at one, server at another

Reporting

Consolidated View

See all locations at once:

"Total sales across all locations this week"
"Compare Downtown vs Uptown revenue"
"Which location has the highest average check?"

Location Filtering

Drill down to specific locations:

  • Filter reports by restaurant
  • Date range selection
  • Export per-location or combined

Cross-Location Analytics

Identify patterns across your portfolio:

  • Best performing location
  • Underperforming items by location
  • Labor cost comparisons
  • Menu performance variance

Device Management

Centralized Device View

See all devices across locations:

DeviceTypeLocationStatus
POS-01iPadDowntownOnline
POS-02iPadDowntownOnline
KDS-01TabletDowntownOnline
POS-03iPadUptownOffline

Remote Management

From the Portal:

  • View device status
  • Push configuration updates
  • Remotely reset sessions
  • Monitor connectivity

Billing

Per-Location Licensing

Plasma bills per active location:

  • Each restaurant is a separate license
  • POS/KDS sessions counted per location
  • Volume discounts for multiple locations

Consolidated Billing

  • Single invoice for all locations
  • Detailed breakdown per restaurant
  • Centralized payment method

Contact sales for enterprise pricing on 5+ locations.

Best Practices

Consistency

  • Use the same menu structure across locations
  • Standardize roles and permissions
  • Consistent training for all staff

Flexibility

  • Allow location managers autonomy for local needs
  • Enable location-specific discounts
  • Customize receipts per location

Monitoring

  • Weekly cross-location performance reviews
  • Monthly labor cost analysis
  • Quarterly menu performance by location